[data-astro-cid-2rc3djpw][data-scene-agents]{--sm-lumiere: 50% 46%}.sm-plan[data-astro-cid-2rc3djpw]{--cx: 380px;--cy: 208px;--coeur: 88px;--orbite: 14px}.poste--question[data-astro-cid-2rc3djpw]{top:60px;left:168px;width:424px}.poste--agent[data-astro-cid-2rc3djpw]{top:calc(var(--cy) - var(--coeur) / 2);left:calc(var(--cx) - var(--coeur) / 2);width:var(--coeur);height:var(--coeur)}.source[data-astro-cid-2rc3djpw]{width:168px}.source--web[data-astro-cid-2rc3djpw]{top:120px;left:24px}.source--documents[data-astro-cid-2rc3djpw]{top:120px;left:568px}.source--crm[data-astro-cid-2rc3djpw]{top:248px;left:568px}.pensee[data-astro-cid-2rc3djpw]{top:224px;left:24px}.poste--reponse[data-astro-cid-2rc3djpw]{--sm-cols: 16px minmax(0, 1fr) auto 18px;top:354px;left:182px;width:396px}.port--question[data-astro-cid-2rc3djpw]{bottom:-6px;left:calc(50% - 5.5px)}.port--reponse[data-astro-cid-2rc3djpw]{top:-6px;left:calc(50% - 5.5px)}.port--source[data-astro-cid-2rc3djpw]{top:calc(50% - 5.5px);left:-6px}.source--web[data-astro-cid-2rc3djpw] .port--source[data-astro-cid-2rc3djpw]{right:-6px;left:auto}.port--coeur[data-astro-cid-2rc3djpw]{top:calc(50% - 5.5px);left:calc(50% - 5.5px);opacity:0}.question[data-astro-cid-2rc3djpw]{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;height:42px;padding:0 8px;border:1px solid color-mix(in srgb,var(--color-ink) 16%,transparent);border-radius:var(--radius-full);background:color-mix(in srgb,var(--color-night-deep) 90%,var(--color-ink));box-shadow:inset 0 1px color-mix(in srgb,var(--color-ink) 12%,transparent),0 18px 36px -22px var(--color-night-deep);transition:border-color .3s}.question__qui[data-astro-cid-2rc3djpw],.question__envoi[data-astro-cid-2rc3djpw]{display:grid;place-items:center;width:26px;height:26px;border-radius:var(--radius-full)}.question__qui[data-astro-cid-2rc3djpw]{background:color-mix(in srgb,var(--color-ink) 12%,transparent)}.question__qui[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:14px;height:14px;stroke:var(--color-ink-mid);stroke-width:1.4}.question__texte[data-astro-cid-2rc3djpw]{display:flex;align-items:center;min-width:0;color:var(--color-ink);font-size:var(--sm-fort);font-weight:500;letter-spacing:-.005em;white-space:nowrap}.question__invite[data-astro-cid-2rc3djpw]{display:none;color:var(--color-ink-low);font-weight:500}.question__curseur[data-astro-cid-2rc3djpw]{display:none;width:1.5px;height:16px;margin-left:1px;background:var(--color-peche)}.question[data-astro-cid-2rc3djpw].est-en-frappe .question__curseur[data-astro-cid-2rc3djpw]{display:block}.question[data-astro-cid-2rc3djpw].est-vide .question__invite[data-astro-cid-2rc3djpw]{display:inline}.question[data-astro-cid-2rc3djpw].est-vide [data-astro-cid-2rc3djpw][data-c]{display:none}.question__envoi[data-astro-cid-2rc3djpw]{border:1px solid color-mix(in srgb,var(--color-ink) 18%,transparent);transition:background-color .26s,border-color .26s}.question__envoi[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:13px;height:13px;stroke:var(--color-ink-low);stroke-width:1.7;transition:stroke .26s}.question[data-astro-cid-2rc3djpw].est-envoyee{border-color:color-mix(in srgb,var(--color-peche) 46%,transparent)}.question[data-astro-cid-2rc3djpw].est-envoyee .question__envoi[data-astro-cid-2rc3djpw]{border-color:var(--color-peche);background:var(--color-peche)}.question[data-astro-cid-2rc3djpw].est-envoyee .question__envoi[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{stroke:var(--color-night)}.coeur[data-astro-cid-2rc3djpw]{position:relative;width:100%;height:100%}.coeur__disque[data-astro-cid-2rc3djpw]{position:absolute;inset:0;display:grid;align-content:center;justify-items:center;gap:3px;border:1px solid color-mix(in srgb,var(--color-peche) 52%,transparent);border-radius:var(--radius-full);background:color-mix(in srgb,var(--color-peche) 7%,var(--color-night-deep));box-shadow:0 0 color-mix(in srgb,var(--color-peche) 0%,transparent);color:var(--color-peche);transition:background-color .3s,color 1ms .12s,box-shadow .52s var(--ease-out-quint)}.coeur__disque[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:24px;height:24px;fill:currentColor;stroke:currentColor;stroke-width:1}.coeur__disque[data-astro-cid-2rc3djpw] b[data-astro-cid-2rc3djpw]{font-size:var(--sm-fort);font-weight:600;letter-spacing:-.005em;line-height:1}.coeur[data-astro-cid-2rc3djpw][data-etat=actif] .coeur__disque[data-astro-cid-2rc3djpw]{background:var(--color-peche);box-shadow:0 0 0 7px color-mix(in srgb,var(--color-peche) 13%,transparent),0 0 46px 6px color-mix(in srgb,var(--color-peche) 30%,transparent);color:var(--color-night)}.coeur__orbite[data-astro-cid-2rc3djpw]{position:absolute;inset:calc(var(--orbite) * -1);border:1px dashed color-mix(in srgb,var(--color-peche) 34%,transparent);border-radius:var(--radius-full);transition:border-color .36s}.coeur[data-astro-cid-2rc3djpw][data-etat=actif] .coeur__orbite[data-astro-cid-2rc3djpw]{border-color:color-mix(in srgb,var(--color-peche) 62%,transparent)}.satellite[data-astro-cid-2rc3djpw]{--taille: 11px;position:absolute;top:calc(var(--taille) / -2);left:calc(50% - var(--taille) / 2);width:var(--taille);height:var(--taille);border:2px solid var(--color-night-deep);border-radius:var(--radius-full);background:var(--color-peche);transform-origin:50% calc(var(--taille) / 2 + var(--coeur) / 2 + var(--orbite));rotate:var(--tour);scale:0;transition:scale .42s var(--ease-out-expo)}.satellite[data-astro-cid-2rc3djpw]:nth-child(1){--tour: 40deg}.satellite[data-astro-cid-2rc3djpw]:nth-child(2){--tour: 160deg}.satellite[data-astro-cid-2rc3djpw]:nth-child(3){--tour: 280deg}.satellite[data-astro-cid-2rc3djpw].est-la{scale:1}.pensee[data-astro-cid-2rc3djpw]{position:absolute;z-index:2;display:grid;gap:7px}.etape[data-astro-cid-2rc3djpw]{display:flex;align-items:center;gap:9px;color:var(--color-ink);font-size:var(--sm-fort);font-weight:500;line-height:20px;white-space:nowrap;visibility:hidden;transition:color .24s}.etape__marque[data-astro-cid-2rc3djpw]{position:relative;display:grid;place-items:center;flex-shrink:0;width:16px;height:16px;border:1.5px solid var(--color-peche);border-radius:var(--radius-full);transition:background-color .22s}.etape__marque[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:10px;height:10px;stroke:var(--color-night);stroke-width:2.4;opacity:0;scale:.4;transition:opacity .16s,scale .32s var(--ease-out-expo)}.etape[data-astro-cid-2rc3djpw]+.etape[data-astro-cid-2rc3djpw] .etape__marque[data-astro-cid-2rc3djpw]:before{content:"";position:absolute;bottom:calc(100% + 3.5px);left:calc(50% - .5px);width:1px;height:7px;background:color-mix(in srgb,var(--color-peche) 55%,transparent)}.etape[data-astro-cid-2rc3djpw]:is(.est-en-cours,.est-fait){visibility:visible}.etape[data-astro-cid-2rc3djpw].est-fait{color:var(--color-ink-mid)}.etape[data-astro-cid-2rc3djpw].est-fait .etape__marque[data-astro-cid-2rc3djpw]{background:var(--color-peche)}.etape[data-astro-cid-2rc3djpw].est-fait .etape__marque[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{opacity:1;scale:1}.tuile[data-astro-cid-2rc3djpw]{padding:10px 11px 12px;transition:border-color .3s,background-color .3s}.tuile__tete[data-astro-cid-2rc3djpw]{display:flex;align-items:center;gap:8px;height:20px}.tuile[data-astro-cid-2rc3djpw] .sm-fenetre__icone[data-astro-cid-2rc3djpw]{background:color-mix(in srgb,var(--color-ink) 14%,transparent);transition:background-color .3s}.tuile[data-astro-cid-2rc3djpw] .sm-fenetre__icone[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{stroke:var(--color-ink-mid);transition:stroke .3s}.tuile__nom[data-astro-cid-2rc3djpw]{color:var(--color-ink);font-size:var(--sm-fort);font-weight:600;white-space:nowrap}.tuile__coche[data-astro-cid-2rc3djpw]{width:13px;height:13px;margin-left:auto;stroke:var(--color-peche);stroke-width:2;opacity:0;scale:.4;transition:opacity .2s,scale .32s var(--ease-out-expo)}.tuile__corps[data-astro-cid-2rc3djpw]{position:relative;display:grid;gap:7px;margin-top:11px}.tuile__ligne[data-astro-cid-2rc3djpw]{width:82%;background:color-mix(in srgb,var(--color-ink) 16%,transparent);transition:background-color .26s}.tuile__extrait[data-astro-cid-2rc3djpw]{width:58%}.tuile__balayage[data-astro-cid-2rc3djpw]{position:absolute;top:-5px;bottom:-5px;left:0;width:2px;border-radius:1px;background:var(--color-peche);box-shadow:0 0 10px 1px color-mix(in srgb,var(--color-peche) 70%,transparent);opacity:0}.source[data-astro-cid-2rc3djpw]:is(.est-sondee,.est-consultee) .tuile[data-astro-cid-2rc3djpw]{border-color:color-mix(in srgb,var(--color-peche) 56%,transparent)}.source[data-astro-cid-2rc3djpw].est-sondee .tuile[data-astro-cid-2rc3djpw]{background:color-mix(in srgb,var(--color-peche) 9%,var(--color-night-deep))}.source[data-astro-cid-2rc3djpw]:is(.est-sondee,.est-consultee) .sm-fenetre__icone[data-astro-cid-2rc3djpw]{background:var(--color-peche)}.source[data-astro-cid-2rc3djpw]:is(.est-sondee,.est-consultee) .sm-fenetre__icone[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{stroke:var(--color-night)}.source[data-astro-cid-2rc3djpw].est-consultee .tuile__extrait[data-astro-cid-2rc3djpw]{background:var(--color-peche)}.source[data-astro-cid-2rc3djpw].est-consultee .tuile__coche[data-astro-cid-2rc3djpw]{opacity:1;scale:1}.resultat__logo[data-astro-cid-2rc3djpw]{width:16px;height:16px;border-radius:5px;background:color-mix(in srgb,var(--color-ink) 22%,transparent);opacity:0;transition:opacity .2s}.resultat__raison[data-astro-cid-2rc3djpw]{color:var(--color-ink);font-size:var(--sm-fort);font-weight:600}.pastille[data-astro-cid-2rc3djpw]{display:grid;place-items:center;width:18px;height:18px;border-radius:var(--radius-full);background:var(--color-peche);opacity:0;scale:.5;transition:opacity .2s,scale .36s var(--ease-out-expo)}.pastille[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:11px;height:11px;stroke:var(--color-night);stroke-width:1.5}.resultat[data-astro-cid-2rc3djpw].est-rempli .resultat__logo[data-astro-cid-2rc3djpw]{opacity:1}.resultat[data-astro-cid-2rc3djpw].est-rempli .pastille[data-astro-cid-2rc3djpw]{opacity:1;scale:1}.validation[data-astro-cid-2rc3djpw]{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:9px;height:34px;margin-top:8px;padding:0 5px 0 11px;border:1px dashed color-mix(in srgb,var(--color-ink) 16%,transparent);border-radius:var(--radius-full);color:var(--color-ink);font-size:var(--sm-fort);font-weight:600;white-space:nowrap;transition:border-color .26s,background-color .26s}.validation[data-astro-cid-2rc3djpw]>[data-astro-cid-2rc3djpw]{visibility:hidden}.validation[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:15px;height:15px;stroke:var(--color-peche);stroke-width:1.5}.validation__bouton[data-astro-cid-2rc3djpw]{display:grid;place-items:center;height:24px;padding-inline:13px;border-radius:var(--radius-full);background:var(--color-peche);color:var(--color-night);font-size:var(--sm-texte);font-weight:600}.validation[data-astro-cid-2rc3djpw].est-attendue{border-style:solid;border-color:var(--color-peche);background:color-mix(in srgb,var(--color-peche) 12%,transparent)}.validation[data-astro-cid-2rc3djpw].est-attendue>[data-astro-cid-2rc3djpw]{visibility:visible}.sonde[data-astro-cid-2rc3djpw]{border:2px solid var(--color-peche);background:var(--color-night-deep);box-shadow:0 0 12px 2px color-mix(in srgb,var(--color-peche) 45%,transparent)}.extrait[data-astro-cid-2rc3djpw]{position:absolute;top:0;left:0;z-index:5;display:grid;align-content:center;gap:3px;width:30px;height:20px;margin:-10px 0 0 -15px;padding-inline:6px;border-radius:5px;background:var(--color-peche);box-shadow:0 0 0 3px color-mix(in srgb,var(--color-peche) 22%,transparent),0 0 16px 2px color-mix(in srgb,var(--color-peche) 45%,transparent);opacity:0;pointer-events:none}.extrait[data-astro-cid-2rc3djpw] i[data-astro-cid-2rc3djpw]{height:2px;border-radius:1px;background:color-mix(in srgb,var(--color-night) 60%,transparent)}.extrait[data-astro-cid-2rc3djpw] i[data-astro-cid-2rc3djpw]+i[data-astro-cid-2rc3djpw]{width:62%}@container sm (max-width: 519.98px){.sm-puces[data-astro-cid-2rc3djpw]{justify-content:flex-end}.sm-plan[data-astro-cid-2rc3djpw]{--cx: 180px;--cy: 122px;--coeur: 54px;--orbite: 6px}.poste--question[data-astro-cid-2rc3djpw]{top:38px;left:40px;width:280px}.source[data-astro-cid-2rc3djpw]{width:102px}.source--web[data-astro-cid-2rc3djpw]{top:80px;left:10px}.source--documents[data-astro-cid-2rc3djpw]{top:80px;left:248px}.source--crm[data-astro-cid-2rc3djpw]{top:130px;left:248px}.pensee[data-astro-cid-2rc3djpw]{top:148px;left:10px;gap:0}.poste--reponse[data-astro-cid-2rc3djpw]{--sm-cols: 12px minmax(0, 1fr) auto 14px;top:188px;left:30px;width:300px}.port--question[data-astro-cid-2rc3djpw]{bottom:-5px;left:calc(50% - 4.5px)}.port--reponse[data-astro-cid-2rc3djpw]{top:-5px;left:calc(50% - 4.5px)}.port--source[data-astro-cid-2rc3djpw]{top:calc(50% - 4.5px);left:-5px}.source--web[data-astro-cid-2rc3djpw] .port--source[data-astro-cid-2rc3djpw]{right:-5px;left:auto}.port--coeur[data-astro-cid-2rc3djpw]{top:calc(50% - 4.5px);left:calc(50% - 4.5px)}.question[data-astro-cid-2rc3djpw]{gap:7px;height:30px;padding:0 5px}.question__qui[data-astro-cid-2rc3djpw],.question__envoi[data-astro-cid-2rc3djpw]{width:20px;height:20px}.question__qui[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw],.question__envoi[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:11px;height:11px}.question__curseur[data-astro-cid-2rc3djpw]{height:14px}.coeur__disque[data-astro-cid-2rc3djpw]{gap:1px}.coeur__disque[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:15px;height:15px}.coeur__disque[data-astro-cid-2rc3djpw] b[data-astro-cid-2rc3djpw]{font-size:var(--sm-texte)}.coeur[data-astro-cid-2rc3djpw][data-etat=actif] .coeur__disque[data-astro-cid-2rc3djpw]{box-shadow:0 0 0 4px color-mix(in srgb,var(--color-peche) 13%,transparent),0 0 24px 3px color-mix(in srgb,var(--color-peche) 30%,transparent)}.satellite[data-astro-cid-2rc3djpw]{--taille: 8px;border-width:1.5px}.etape[data-astro-cid-2rc3djpw]{grid-area:1 / 1;gap:6px;line-height:18px}.etape[data-astro-cid-2rc3djpw]:has(~.etape:is(.est-en-cours,.est-fait)){visibility:hidden}.etape__marque[data-astro-cid-2rc3djpw]{width:14px;height:14px}.etape__marque[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:9px;height:9px}.etape[data-astro-cid-2rc3djpw]+.etape[data-astro-cid-2rc3djpw] .etape__marque[data-astro-cid-2rc3djpw]:before{display:none}.tuile[data-astro-cid-2rc3djpw]{padding:6px 7px 8px}.tuile__tete[data-astro-cid-2rc3djpw]{gap:6px;height:16px}.tuile__nom[data-astro-cid-2rc3djpw]{font-size:var(--sm-texte)}.tuile__corps[data-astro-cid-2rc3djpw]{margin-top:6px}.tuile__extrait[data-astro-cid-2rc3djpw]{width:64%}.tuile__balayage[data-astro-cid-2rc3djpw]{top:-3px;bottom:-3px;width:1.5px}.poste--reponse[data-astro-cid-2rc3djpw] .sm-corps[data-astro-cid-2rc3djpw]{padding:5px}.resultat[data-astro-cid-2rc3djpw]{gap:6px;padding-inline:6px}.resultat__logo[data-astro-cid-2rc3djpw]{width:12px;height:12px;border-radius:4px}.pastille[data-astro-cid-2rc3djpw]{width:14px;height:14px}.pastille[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:9px;height:9px}.validation[data-astro-cid-2rc3djpw]{gap:6px;height:28px;margin-top:4px;padding:0 4px 0 8px}.validation[data-astro-cid-2rc3djpw] svg[data-astro-cid-2rc3djpw]{width:13px;height:13px}.validation__bouton[data-astro-cid-2rc3djpw]{height:20px;padding-inline:10px}.extrait[data-astro-cid-2rc3djpw]{gap:2px;width:18px;height:12px;margin:-6px 0 0 -9px;padding-inline:4px;border-radius:3px}.extrait[data-astro-cid-2rc3djpw] i[data-astro-cid-2rc3djpw]{height:1.5px}}@media(prefers-reduced-motion:reduce){.sm-plan[data-astro-cid-2rc3djpw] [data-astro-cid-2rc3djpw],.sm-plan[data-astro-cid-2rc3djpw] [data-astro-cid-2rc3djpw]:before{transition:none!important}}